{"id":29272,"date":"2026-08-28T21:23:36","date_gmt":"2026-08-28T21:23:36","guid":{"rendered":"https:\/\/staging.projects-hubs.us\/hair-extensions\/?page_id=29272"},"modified":"2026-08-31T22:30:43","modified_gmt":"2026-08-31T22:30:43","slug":"shipping-return","status":"publish","type":"page","link":"https:\/\/staging.projects-hubs.us\/hair-extensions\/shipping-return\/","title":{"rendered":"Shipping &#038; Return"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29272\" class=\"elementor elementor-29272\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-c9b6fe4 e-flex e-con-boxed e-con e-parent\" data-id=\"c9b6fe4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-11a42d9 e-con-full e-flex e-con e-child\" data-id=\"11a42d9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-336750b wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"336750b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"title-subtitle subtitle-color-default subtitle-style-default wd-fontsize-xs\">\n\t\t\t\t\tReturn policy\u00a0\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">KM House of Hair 60-Day Hair Guarantee &amp; Exchange Policy<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>At KM House of Hair, we are committed to providing premium-quality hair extensions that you can feel confident investing in. That\u2019s why we proudly offer a\u00a060-Day Hair Guarantee\u00a0on all eligible hair extension purchases.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1493fb7 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"1493fb7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">60-Day Hair Guarantee<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\tIf you experience a quality issue with your hair extensions within\u00a060 days of receiving your order, we will gladly review your claim and, if approved, provide an exchange for the same item or a comparable replacement.\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6449da1 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"6449da1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Covered Quality Concerns<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>Our guarantee covers manufacturer-related issues, including:<\/p><ul><li>Excessive shedding<\/li><li>Excessive tangling or matting<\/li><li>Defects in craftsmanship<\/li><li>Hair not performing as intended when proper care instructions have been followed<\/li><\/ul>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed469ab wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"ed469ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Exchange Policy<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>Due to the hygienic nature of hair extension products,\u00a0all sales are final. We do not offer refunds under any circumstances.<\/p><p>Approved claims may qualify for:<\/p><ul><li>An exchange for the same product<\/li><li>An exchange for a comparable product of equal value<\/li><li>Store credit at the discretion of KM House of Hair<\/li><\/ul>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24006ec wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"24006ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Exchange Requirements<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>To qualify for an exchange, customers must:<\/p><ul><li>Submit their claim within\u00a060 days of delivery<\/li><li>Provide proof of purchase<\/li><li>Follow all recommended care and maintenance instructions<\/li><li>Provide photos and\/or videos of the issue if requested<\/li><li>Return the product for inspection if requested by KM House of Hair<\/li><\/ul>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-319a617 e-con-full e-flex e-con e-child\" data-id=\"319a617\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2590f51 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"2590f51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">What Is Not Covered<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>Our 60-Day Hair Guarantee does not cover:<\/p><ul><li><ul><li>Damage caused by improper installation<\/li><li>Damage from excessive heat styling<\/li><li>Chemical processing, including coloring, bleaching, toning, perming, or relaxing<\/li><li>Improper maintenance or use of unsuitable products<\/li><li>Normal wear and tear<\/li><li>Color matching issues<\/li><li>Changes of mind after purchase or installation<\/li><\/ul><\/li><\/ul>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d808b43 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"d808b43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Color Selection<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\tWe make every effort to accurately display our hair colors online. However, colors may appear differently depending on your screen, lighting, and device settings. We recommend consulting with your stylist before purchasing to ensure the best color match.\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-399d40a wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"399d40a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Shipping Costs<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>Customers are responsible for shipping costs associated with exchange requests unless the claim is determined to be the result of a manufacturer defect.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e81ec7 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"7e81ec7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">Our Commitment<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>At KM House of Hair, we believe luxury hair should be beautiful, reliable, and long-lasting. We stand behind our products and are dedicated to ensuring our customers receive the quality they deserve.<\/p><p>For exchange requests or questions regarding your purchase, please contact:<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f564720 wd-width-100 elementor-widget elementor-widget-wd_title\" data-id=\"f564720\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wd_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"title-wrapper wd-set-mb reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\">\n\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title wd-fontsize-l\">KM House of Hair<\/h4> \n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t<div class=\"title-after_title reset-last-child wd-fontsize-xs\">\n\t\t\t\t\t<p>Email: info@domain.com<br \/>Website: www.domain.com<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return policy\u00a0 KM House of Hair 60-Day Hair Guarantee &amp; Exchange Policy At KM House of Hair, we are committed<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29272","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging.projects-hubs.us\/hair-extensions\/wp-json\/wp\/v2\/pages\/29272","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging.projects-hubs.us\/hair-extensions\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.projects-hubs.us\/hair-extensions\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.projects-hubs.us\/hair-extensions\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.projects-hubs.us\/hair-extensions\/wp-json\/wp\/v2\/comments?post=29272"}],"version-history":[{"count":19,"href":"https:\/\/staging.projects-hubs.us\/hair-extensions\/wp-json\/wp\/v2\/pages\/29272\/revisions"}],"predecessor-version":[{"id":29326,"href":"https:\/\/staging.projects-hubs.us\/hair-extensions\/wp-json\/wp\/v2\/pages\/29272\/revisions\/29326"}],"wp:attachment":[{"href":"https:\/\/staging.projects-hubs.us\/hair-extensions\/wp-json\/wp\/v2\/media?parent=29272"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}